Results
Case Studies
Real businesses. Real data. Real results. No vanity metrics.
SupportB2B SaaS
SaaS Company Deflects 68% of Tickets in 30 Days
A 200-person B2B SaaS company was drowning in tier-1 support. After deploying Unify's AI support agent, they deflected 68% of tickets and cut response time from 6 hours to under a minute.
68% ticket deflection6hrs → <1min response3× agent productivity
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Lead GenE-Commerce
E-Commerce Brand Increases Close Rate by 34%
An e-commerce brand was losing leads to slow follow-up. Unify's AI lead gen agent began qualifying and responding to inbound leads within 5 minutes — around the clock.
+34% close rate5-min follow-up2× MQL volume
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Customer SuccessFintech
Fintech Reduces Churn by 40% With Proactive AI
A fintech platform was losing customers they could have saved. Unify's AI CS agent started flagging churn risk 45 days in advance, enabling proactive intervention that cut churn by 40%.
–40% churn45-day early warning+22% NRR
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