StayRetain

Churn caught 45 days early. Delivered to your CS team. Nothing to manage.

We connect to your Stripe data, score every customer for churn risk, and send your CS team a specific action for every at-risk account — every week. No dashboards to monitor. No spreadsheets to maintain. No models to configure. Just the accounts your team needs to call, and what to say. Deployed in under a day.

No dashboards to babysit. No spreadsheets to maintain. Churn intelligence delivered automatically — straight to your team's inbox and Slack.

Book Discovery CallCalculate Retention Value →
–35%
Churn reduction
Avg across deployments in 90 days.
45 days
Early warning
Before an account churns.
More accounts per CSM
Same headcount.
<1 day
Setup time
Connected to Stripe and live.
Before vs After

The Difference

Before
With Unify
Churn Detection
Reactive (post-churn)
Proactive (30–60 days early)
Risk Scoring
Gut feel or spreadsheets
AI score 0–100 per account
Onboarding
Manual, inconsistent
Automated, personalised sequences
QBR Prep
4–6 hrs per account
Auto-generated in minutes
Expansion Revenue
Missed opportunities
Proactive upsell triggers
CS Capacity
50–100 accounts per CSM
200–400 accounts per CSM
Process

How It Works

01

We connect to your Stripe in under a day

Read-only access to Stripe. Optional: Mixpanel, Amplitude, or a CSV export. We configure the integration. You don't touch a line of code.

02

Every customer scored weekly, automatically

Each account gets a churn risk score updated every 7 days. Payment failures, usage drops, login inactivity — all tracked and weighted. You never look at raw data.

03

Your CS team gets a to-do list, not a dashboard

For every flagged account: who to contact, what to say, and how likely intervention is to work. One actionable Slack alert. No interpretation required.

04

Reports delivered. Nothing to check.

Daily Slack alerts for newly at-risk accounts. Weekly PDF report with full portfolio health, MRR at risk, and accounts saved. Arrives in your inbox. You don't log in anywhere.

What You Get

Everything Included

No dashboards to babysit. No spreadsheets to maintain. Churn intelligence delivered automatically.

Churn Risk Scoring (0–100)

Every customer scored weekly. Red, amber, green — your team knows exactly where to focus.

Account-Level Playbooks

AI-generated recommendations for each at-risk account. What to say, when to reach out, and how likely intervention is to work.

Slack Alerts

Daily digests to your CS Slack channel. New at-risk accounts surface automatically — no dashboard to check.

Weekly PDF Reports

Full portfolio health report every week. MRR at risk, accounts saved, prediction accuracy, trend over time.

Stripe + Product Integration

Connects to Stripe for billing signals and Mixpanel/Amplitude for usage data. Unified view of every account.

Historical Accuracy Tracking

We track every prediction against actual churn outcomes so the model gets sharper over time.

FAQ

Common Questions

How much internal resource does this require to set up and run?

Setup requires read-only access to your Stripe account — we handle everything else. Ongoing management is zero. Weekly reports are delivered automatically. Your CS team receives Slack alerts with specific recommended actions. There is no dashboard to check, no model to retrain, and no data work required from your team.

How quickly can we get started?

We connect to Stripe and your product data in under a day. No engineering resource required from your side. Your first full churn risk analysis — including which of your current customers are already at risk — is ready within 24 hours of setup completion.

What data do you need?

At minimum, read-only access to your Stripe account. Optional: Mixpanel/Amplitude for product usage data, or a CSV export. The more data, the more accurate the model.

What if we don't have product analytics set up?

Stripe data alone gives us billing signals (payment failures, downgrades, inactivity). A CSV of usage data works too. We work with what you have.

How accurate is the churn prediction?

Typically 75–85% precision in the first month, improving to 90%+ over 3 months as the model learns your customer patterns. We track every prediction against actuals so you can see proof.

What does the discovery call show?

We'll pull your Stripe data live and show you which of your current customers are at risk right now — before you commit to anything.

Read the docs →

The average SaaS company loses 5–7% of revenue per year to churn that was predictable.

We show you exactly which accounts are at risk right now — using your live Stripe data — before you commit to anything. Setup takes under a day. Your first risk report is ready in 24 hours. You only pay at Day 45, once the model has proven it catches churn before it happens.

Show me who's at risk →Calculate Retention Value