Legal

Privacy Policy

Last updated: 15 March 2026

1. Who We Are

Unify (“we”, “us”, “our”) operates the website at unify.onl and provides AI agent services to businesses. For the purposes of applicable data protection law, we are the data controller of your personal information.

Contact: hello@unify.onl

2. What Data We Collect

We collect the following categories of personal data:

  • Contact information — your name, email address, company name, and any details you voluntarily share when you book a call, submit a form, or email us.
  • Usage data — pages visited, time on site, browser type, device type, and IP address, collected automatically via analytics cookies (only if you consent).
  • Communications — emails, call notes, and follow-up correspondence related to a potential or active engagement.
  • POC / project data — business data (e.g., support tickets, CRM records) shared under NDA for the purpose of building a proof-of-concept. This data is treated with the highest level of confidentiality and deleted after the POC unless agreed otherwise in writing.

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and book discovery calls
  • Deliver our services and manage client engagements
  • Send project-related communications (no unsolicited marketing without consent)
  • Improve the website and user experience (analytics, only with consent)
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity — to fulfil a service agreement or take pre-contractual steps at your request.
  • Legitimate interests — to respond to enquiries and improve our services, balanced against your rights.
  • Consent — for analytics cookies and any marketing communications.
  • Legal obligation — where required by law.

5. Cookies

We use cookies to make the site function and, with your consent, to understand how visitors use the site. You can manage your cookie preferences at any time via the cookie banner or our Cookie Policy.

6. Third-Party Services

We may share data with trusted third parties only where necessary:

  • Calendly — for scheduling discovery calls. Their privacy policy applies when you book through their platform.
  • Email / communication tools — used to manage client correspondence.
  • Analytics providers — only if you consent to analytics cookies.

We do not sell your personal data to any third party.

7. Data Retention

We retain contact and project data for as long as necessary to fulfil the purposes described above, or as required by law. POC data provided under NDA is deleted within 30 days of the end of the POC unless a full engagement begins.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access — request a copy of your personal data.
  • Correction — ask us to correct inaccurate data.
  • Deletion — ask us to delete your data (“right to be forgotten”).
  • Restriction / objection — limit or object to certain processing.
  • Portability — receive your data in a structured, machine-readable format.
  • Withdraw consent — at any time where processing is based on consent.

To exercise any right, email us at hello@unify.onl. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All data transfers are encrypted. POC data is handled under NDA with restricted access.

10. International Transfers

Our services are operated primarily within the UK and EU. If data is transferred outside these regions, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) in accordance with applicable law.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
hello@unify.onl